> ## Documentation Index
> Fetch the complete documentation index at: https://docs.crunchforms.com/llms.txt
> Use this file to discover all available pages before exploring further.

# FAQ

> Get answers to common questions about Crunchforms

<AccordionGroup>
  <Accordion title="What is Crunchforms?" icon="seal-question">
    This service is a platform that allows you to create and manage online forms for your website or application, without the need to set up any of your own back end services. You can use Crunchforms to launch contact forms & mailing lists on your website in minutes.
    Crunchforms also helps keep junk out of your inbox, providing an intuitive online dashboard for form submissions and offering spam filtering features.
  </Accordion>

  <Accordion title="How does it work?" icon="arrow-progress">
    <Tip>
      View our [Quickstart Guide](/quickstart) to get started.
    </Tip>

    You can create a form that matches your site's appearance, and connect it to Crunchforms in seconds to collect and manage your submissions.
    Simply make your unique crunchforms URL the action of your form:

    ```html basic-form.html theme={null}
    <form 
        action="https://crunchforms.com/form/{formID}" 
        method="post"
    > 
    	<label for="email">Please Enter Your Email</label> 
    	<input name="email" type="email" id="email" /> 
    	<button type="submit">Submit</button> 
    </form>
    ```
  </Accordion>

  <Accordion title="Is it free to use?" icon="dollar-sign">
    Yes, the basic usage of the service is free, forever. However, there may be premium or paid plans available with additional features.

    <Tip>
      Check out our [Pricing Page](https://crunchforms.com/pricing) for more info.
    </Tip>
  </Accordion>

  <Accordion title="What types of fields are supported?" icon="code">
    Crunchforms currently supports common form field types such as text fields, checkboxes, radio buttons, dropdown menus. We plan to add options for file uploads in the near future.
  </Accordion>

  <Accordion title="Will I receive email notifications for submissions?" icon="envelope">
    Yes, you do have the option to receive email notifications whenever someone submits a form.
  </Accordion>

  <Accordion title="Where are my submissions stored?" icon="cloud">
    Your form submissions are securely stored in the cloud and available to you through the Crunchforms dashboard. You can [export your submissions](/quickstart#export-submissions) at any time.
  </Accordion>

  <Accordion title="Can I request a new feature?" icon="lightbulb">
    We would love to hear your new feature requests! Send them through our [Support Page](https://crunchforms.com/support).
  </Accordion>

  <Accordion title="Can I set up a form for one of my clients?" icon="store">
    Yes! You can use Crunchforms to manage your clients forms.
    While we don't currently offer a fully whitelabeled platform, you can remove Crunchforms branding from email notifications by following the tips in our [Working with Clients Guide](/advanced/whitelabeling).
  </Accordion>

  <Accordion title="How can I prevent abuse by bots?" icon="shield-check">
    Crunchforms provides several methods to help prevent spam submissions from bots. We recommend implementing some form of bot protection on your forms to reduce spam submissions.
    Check out our guide on [Preventing Bots and Spam](/advanced/spam) for more information.
  </Accordion>

  <Accordion title="What happens if I exceed my submission limit?" icon="gauge-max">
    If you go over your submission limit, your form will continue to receive submissions up to a certain volume while you are notified of the overage. You can upgrade your plan to increase your submission limit.
    For more info on submission limits, check out the [Pricing Page](https://crunchforms.com/pricing).
  </Accordion>
</AccordionGroup>

## Next steps

Explore advanced configurations and features:

<CardGroup cols={2}>
  <Card title="Set up a Honeypot Field" icon="honey-pot" href="/advanced/honeypot">
    Get easy protection against simple bots using a hidden field
  </Card>

  <Card title="Set up Cloudflare Turnstile" icon="cloudflare" href="/advanced/turnstile">
    Advanced bot protection using Cloudflare Turnstile
  </Card>

  <Card title="Set up Google Recaptcha" icon="google" href="/advanced/recaptcha">
    Advanced bot protection using Google reCaptcha v3
  </Card>

  <Card title="Add additional email addresses" icon="at" href="/advanced/emails">
    Add and verify additional email addresses to receive form submission notifications
  </Card>
</CardGroup>

## Need Help?

<Card title="Get Support" icon="envelope" horizontal href="https://crunchforms.com/support">
  Send us a note
</Card>
